Refund & Exchange Policy
Beefy Boys Refund Policy
At Beefy Boys, customer satisfaction is our top priority. Please review our refund and exchange policy below:
1. Eligibility for Refunds/Exchanges:
• Tallow, soaps, and lotions can be refunded or exchanged only if they are unopened and in their original packaging.
• If the product is defective or damaged upon arrival, even if opened, we will accept returns or exchanges within 30 days of purchase.
2. Timeframe:
• Refunds or exchanges must be requested within 30 days of the purchase date.
• Please contact our customer service team at contact us to initiate the process.
3. Return Shipping:
• Customers are responsible for the return shipping costs unless the product is defective or the return is due to our error.
4. Non-Refundable Items:
• Due to hygiene reasons, opened tallow, soaps, and lotions are not eligible for refunds or exchanges, except in cases of defect or damage.
Thank you for understanding, and we appreciate your support!